Click Set up under “During a Messenger Conversation”ĥ. On the Messaging Settings page, scroll to the bottomĤ. Go to your page, scroll the left navigation panel, and click Settingsģ. You can set automatic Facebook page replies on the web version using Custom Keywords. How to set up automatic Facebook page replies on your computer Your page’s automatic response is now set! Save after adding your contact information to have a personalized automatic reply. Select Personalization to add any personalized information to the instant reply.įor example, you can include your business phone number. Customize the message by clicking the edit buttonĦ. You’ll also see the suggested instant reply message under the ‘Take this action’ section. If the Instant reply button is switched off, click on it and select Messenger as your channel Check the Instant reply status on your page’s automationsĤ. Click on the three dots at the top right to access the Automations optionģ. Go to the Messaging icon on your Facebook pageĢ. It’s pretty easy to set automatic responses on your Facebook page using your mobile phone.īelow are the steps to follow: 1. How to set up automatic Facebook page replies on your mobile phone Add Frequently Asked Questions and Answers Create a customized Away Message when you’re off business hours Other ways to create automated Facebook replies.Name the keyword group and fill in the keywords Click Set up under “During a Messenger Conversation” On the Messaging Settings page, scroll to the bottom Go to your page, scroll the left navigation panel, and click Settings How to set up automatic Facebook page replies on your computer.Select Personalization to add any personalized information to the instant reply. Customize the message by clicking the edit button Check the Instant reply status on your page’s automations Click on the three dots at the top right to access the Automations option Go to the Messaging icon on your Facebook page How to set up automatic Facebook page replies on your mobile phone.Automatic responses will help you prioritize messages so that you don’t feel overwhelmed. In this guide, I’ll cover how you can set up automatic Facebook page responses on mobile and web versions. Find out how to increase your Facebook page response rate on this guide. So turn on your notifications and set aside some time to go through your inbox. For that, you’ll need to respond to your Facebook page messages on time. Please note that using Away Messages and Instant Replies is not a shortcut to earning the ‘ Very responsive‘ badge. You’ll find this function (and those mentioned above) on the Automations page. Messenger can also automatically label unread messages if you’re keen on answering every message yourself. Page not recommended – you got it, right?.Page recommended – to thank someone who recommends your page.Appointment reminders – as the name suggests.Negative feedback – to follow up on negative reviews.Positive feedback – quick thank you to someone who reviews your business positively.Job application received – to let your applicants know that you’re reviewing their application. Hours – for buyers looking for your business hours.Location – for people asking about your location.Contact information – for customers looking for your contact details.Frequently Asked Questions – need I explain that?.Away Messages – the solution to annoying notifications when you’re unwinding or hanging out with friends.Instant Replies – everyone who lands on your DM will get the message, even before they type anything.For example, if someone sends a question with the keyword “how much,” you can set an automatic “call +254 717 XXX XX4” reply. Custom Keywords (my favorite, but it’s only available on the web version) – you set a specific response to questions that have certain keywords.Meta Business Suite has these options for automated responses (in Messenger): Dealing with hundreds of Facebook DMs every day? Well, Facebook Messenger can automatically reply to all messages.
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